How To Fix 8B793 - Received file is not labeled as a return file

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 793

• Message text: Received file is not labeled as a return file

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 8B793 - Received file is not labeled as a return file ?

  The SAP error message 8B793 indicates that the system has received a file that is expected to be a return file, but it is not labeled as such. This error typically occurs in the context of electronic data interchange (EDI) or file processing, where specific file formats and labels are required for successful processing.
  Cause:
  
  Incorrect File Type: The file received may not be in the expected format or may not have the correct header information that identifies it as a return file.
  File Naming Convention: The file may not follow the naming conventions or standards set by the system, leading to the system not recognizing it as a return file.
  Transmission Errors: There may have been issues during the file transmission that altered the file's content or structure.
  Configuration Issues: The system may not be properly configured to recognize the file type or the return file process.
  
  Solution:
  
  Verify File Format: Check the format of the received file to ensure it matches the expected return file format. This includes checking the header and footer of the file.
  Check File Naming: Ensure that the file name adheres to the required naming conventions for return files. If necessary, rename the file accordingly.
  Review Transmission Process: If the file was transmitted via EDI or another method, review the transmission logs to identify any errors or issues that may have occurred during the transfer.
  Consult Documentation: Refer to the SAP documentation or configuration guides related to the specific module or process you are working with to ensure that all settings are correct.
  Test with Sample Files: If possible, test the process with known good sample return files to confirm that the system is functioning correctly.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to file processing and EDI in SAP, such as WE02 (Display IDoc) or WE19 (Test tool for IDocs).
  Logs and Monitoring: Utilize transaction codes like SLG1 (Application Log) to check for any related logs that might provide more context on the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.