How To Fix 8B382 - Unable to cancel delivery; goods receipt &1 still exists

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 382

• Message text: Unable to cancel delivery; goods receipt &1 still exists

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Before you can cancel the delivery, you must cancel the goods receipt.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B382 - Unable to cancel delivery; goods receipt &1 still exists ?

  The SAP error message 8B382 indicates that you are trying to cancel a delivery, but there is an existing goods receipt associated with that delivery. This means that the system is preventing the cancellation because it would create inconsistencies in the inventory and accounting records.
  Cause:
  The primary cause of this error is that a goods receipt (GR) has already been posted for the delivery you are attempting to cancel. In SAP, a goods receipt signifies that the goods have been received and recorded in the inventory. Since the delivery is linked to this GR, the system does not allow the cancellation of the delivery until the GR is addressed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Goods Receipt: 
  
  Use transaction code MB03 to display the goods receipt document associated with the delivery. Verify the details and confirm that it is indeed linked to the delivery you are trying to cancel.
  
  
  
  Cancel the Goods Receipt:
  
  If it is appropriate to cancel the goods receipt (for example, if the goods were returned or if there was an error in the receipt), you can do so using transaction code MIGO.
  In MIGO, select the option to cancel the goods receipt. You will need to enter the relevant document number and other required details.
  
  
  
  Re-attempt Delivery Cancellation:
  
  After successfully canceling the goods receipt, you can go back to the delivery document and attempt to cancel it again using transaction code VL09 (for canceling deliveries).
  
  
  
  Check for Other Dependencies:
  
  If there are other documents or processes that depend on the goods receipt, ensure that those are also addressed before proceeding with the cancellation.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  MIGO: Goods Movement
  MB03: Display Material Document
  VL09: Cancel Delivery
  
  
  Documentation: Refer to SAP Help documentation for detailed procedures on handling goods receipts and deliveries.
  User Permissions: Ensure that you have the necessary permissions to cancel goods receipts and deliveries in your SAP environment.
  
  Important Note:
  Always ensure that you are following your organization's policies and procedures when canceling goods receipts and deliveries, as these actions can impact inventory levels and financial records. If you are unsure, consult with your SAP administrator or a colleague with more experience in handling such transactions.