How To Fix 8B384 - Unable to find goods issue

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 384

• Message text: Unable to find goods issue

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Before you can post the goods receipt, you must first post the delivery
and the goods issue.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B384 - Unable to find goods issue ?

  The SAP error message 8B384 - Unable to find goods issue typically occurs in the context of inventory management or logistics when the system is unable to locate a specific goods issue document or transaction. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Missing Document: The goods issue document may not exist in the system, possibly due to deletion or it not being created properly.
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  Document Status: The goods issue document may be in a status that prevents it from being processed (e.g., it may be blocked or not yet posted).
  Authorization Issues: The user may not have the necessary permissions to view or process the goods issue.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the underlying data that prevent the system from locating the goods issue.
  
  Solutions:
  
  Verify Document Existence: Check if the goods issue document exists in the system. You can do this by using transaction codes like MB03 (Display Material Document) or MB51 (Material Document List) to search for the document.
  Check Document Number: Ensure that the document number you are entering is correct. Double-check for any typos or formatting issues.
  Review Document Status: Look at the status of the goods issue document to ensure it is not blocked or in a state that prevents processing.
  User Authorizations: Confirm that the user has the necessary authorizations to access and process the goods issue. This may require coordination with your SAP security team.
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) to understand the context of goods issues.
  SAP Documentation: Review SAP documentation or help files related to inventory management and goods movements for more detailed information on handling goods issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team or consult with an SAP expert for further assistance.