How To Fix 8B383 - Inconsistency between goods issue and delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 383

• Message text: Inconsistency between goods issue and delivery

What causes this issue?

The delivery and the goods issue document do not have the same number
of items.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat the procedure. If the error occurs again, notify your system
admistrator.

Procedure for System Administrators

If you cannot solve the problem, submit an SAP message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B383 - Inconsistency between goods issue and delivery ?

  The SAP error message 8B383 indicates an inconsistency between a goods issue and a delivery. This typically occurs in the context of logistics and inventory management when there is a mismatch between the quantities or statuses of goods issued and the corresponding delivery documents.
  Cause:
  
  Quantity Mismatch: The quantity of goods issued does not match the quantity expected in the delivery.
  Delivery Status: The delivery may have been changed or deleted after the goods issue was posted.
  Document Flow Issues: There may be inconsistencies in the document flow, such as missing or incomplete documents.
  Incorrect Posting: Goods may have been issued to the wrong delivery or the wrong material.
  System Errors: Occasionally, system errors or bugs can lead to inconsistencies.
  
  Solution:
  
  Check Document Flow: Review the document flow for the delivery and the goods issue. Ensure that all related documents are correctly linked and that there are no missing documents.
  Verify Quantities: Compare the quantities in the goods issue with those in the delivery. If there is a discrepancy, you may need to adjust the quantities in either the goods issue or the delivery.
  Repost Goods Issue: If the goods issue was posted incorrectly, you may need to reverse it and repost it correctly.
  Check for Deletions: Ensure that the delivery has not been deleted or changed after the goods issue was posted. If it has, you may need to recreate the delivery or adjust the goods issue accordingly.
  Consult Logs: Check system logs for any errors or warnings that may provide additional context for the inconsistency.
  SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message. Sometimes, applying a patch or update can resolve underlying issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VL02N (Change Outbound Delivery) or MB1A (Goods Withdrawal) to investigate and correct the issue.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system-related issue.
  Documentation: Review SAP documentation related to goods movement and delivery processing for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the error message 8B383.