How To Fix 8B363 - Nota fiscal type & cannot be used for credit memos

8B363 - Overview

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 363

• Message text: Nota fiscal type & cannot be used for credit memos

What causes this issue?

When posting credit memos, you can only use Nota Fiscal types to which
the Nota Fiscal document type "Return" has been assigned.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either select a permitted Nota Fiscal type for credit memos in the
header data, or post the Nota Fiscal using the transaction "Create
invoice".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B363 - Nota fiscal type & cannot be used for credit memos ?

  The SAP error message 8B363 indicates that the specified nota fiscal type cannot be used for credit memos. This error typically arises in the context of Brazilian tax regulations, where nota fiscal (invoices) are used to document sales and other transactions, including credit memos.
  
  Cause:
  
  Nota Fiscal Type Restrictions: Certain nota fiscal types are designated for specific transaction types. For example, some nota fiscal types may only be applicable for sales invoices and not for credit memos.
  
  Configuration Issues: The configuration in the SAP system may not allow the selected nota fiscal type to be used for credit memos. This could be due to settings in the tax configuration or the nota fiscal type settings.
  Document Type Mismatch: The document type being used for the credit memo may not be compatible with the nota fiscal type selected.
  
  
  Solution:
  
  Check Nota Fiscal Type: Verify the nota fiscal type you are trying to use for the credit memo.