How To Fix 8B363 - Nota fiscal type & cannot be used for credit memos

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 363

• Message text: Nota fiscal type & cannot be used for credit memos

What causes this issue?

When posting credit memos, you can only use Nota Fiscal types to which
the Nota Fiscal document type "Return" has been assigned.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Either select a permitted Nota Fiscal type for credit memos in the
header data, or post the Nota Fiscal using the transaction "Create
invoice".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B363 - Nota fiscal type & cannot be used for credit memos ?

  The SAP error message 8B363 indicates that the specified nota fiscal type cannot be used for credit memos. This error typically arises in the context of Brazilian tax regulations, where nota fiscal (invoices) are used to document sales and other transactions, including credit memos.
  Cause:
  
  Nota Fiscal Type Restrictions: Certain nota fiscal types are designated for specific transaction types. For example, some nota fiscal types may only be applicable for sales invoices and not for credit memos.
  Configuration Issues: The configuration in the SAP system may not allow the selected nota fiscal type to be used for credit memos. This could be due to settings in the tax configuration or the nota fiscal type settings.
  Document Type Mismatch: The document type being used for the credit memo may not be compatible with the nota fiscal type selected.
  
  Solution:
  
  Check Nota Fiscal Type: Verify the nota fiscal type you are trying to use for the credit memo. Ensure that it is indeed allowed for credit memo transactions.
  Review Configuration: 
  
  Go to the configuration settings for nota fiscal types in SAP (usually found in the SPRO transaction under the relevant Brazilian localization settings).
  Check if the nota fiscal type is configured to allow credit memos. If not, you may need to create a new nota fiscal type that is specifically designated for credit memos.
  
  
  Use Correct Document Type: Ensure that you are using the correct document type for the credit memo. If the document type is not compatible with the nota fiscal type, you will need to change it.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the specific requirements for nota fiscal types in your version of SAP and the Brazilian localization.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates regarding nota fiscal configurations.
  Legal Requirements: Be aware of the legal requirements in Brazil regarding nota fiscal and credit memos, as these can impact how you configure your SAP system.
  Testing: After making any changes, perform testing to ensure that the credit memo can be processed without errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Brazil localization to further investigate the issue.