How To Fix 8B370 - Delivery document &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 8B - Localization (Brazil)

• Message number: 370

• Message text: Delivery document &1 does not exist

What causes this issue?

Before you can post the goods receipt, you must post the delivery and
the goods issue, and post the <ZK>nota fiscal. </>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 8B370 - Delivery document &1 does not exist ?

  The SAP error message 8B370 indicates that the delivery document you are trying to access or process does not exist in the system. This can occur in various scenarios, such as when trying to display, change, or process a delivery document in the SAP system.
  Causes:
  
  Incorrect Document Number: The delivery document number you entered may be incorrect or mistyped.
  Document Deletion: The delivery document may have been deleted or archived, making it unavailable for access.
  Authorization Issues: The user may not have the necessary authorizations to view or process the delivery document.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the document not being available.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., if it is in a locked state).
  
  Solutions:
  
  Verify Document Number: Double-check the delivery document number you are trying to access. Ensure that it is entered correctly.
  Check Document Existence: Use transaction codes like VL03N (Display Outbound Delivery) to check if the document exists in the system.
  Review Deletion/Archiving: If the document was deleted or archived, consult with your SAP administrator or the relevant team to see if it can be restored or if you need to create a new document.
  Check Authorizations: Ensure that you have the necessary authorizations to access the delivery document. If not, contact your system administrator to request the required permissions.
  Consult Logs: Check system logs or error logs for any additional information that might indicate why the document is not found.
  System Synchronization: If your SAP system is integrated with other systems, ensure that data synchronization is functioning correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VL01N: Create Outbound Delivery
  VL02N: Change Outbound Delivery
  VL03N: Display Outbound Delivery
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more information on delivery documents and their management.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team for further investigation.