How To Fix 69342 - The customer & is not created in CoCd &

SAP Error Message - Details

• Message type: E = Error

• Message class: 69 - Central Functions of Financial Asset Management

• Message number: 342

• Message text: The customer & is not created in CoCd &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 69342 - The customer & is not created in CoCd & ?

  The SAP error message 69342 indicates that a customer is not created in the specified company code (CoCd). This error typically arises in the context of customer master data management, particularly when trying to perform transactions that require a customer to be set up in a specific company code.
  Cause:
  
  Customer Not Created: The primary reason for this error is that the customer master record has not been created for the specified company code.
  Data Inconsistency: There may be inconsistencies in the data, such as missing information or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to view or create customer records in the specified company code.
  Company Code Configuration: The company code may not be properly configured to allow customer creation or may not be active.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer in Financial Accounting).
  Ensure that you are entering the correct company code and fill in all required fields.
  Save the customer record.
  
  
  
  Check Existing Customer Records:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer in Financial Accounting) to check if the customer exists in the specified company code.
  If the customer exists in another company code, you may need to create a new record for the desired company code.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create or view customer records in the specified company code. This may require coordination with your SAP security team.
  
  
  
  Verify Company Code Settings:
  
  Check the configuration of the company code in the SAP system to ensure it is active and properly set up to handle customer records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be affecting customer creation.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  FD01: Create Customer (Financial Accounting)
  FD02: Change Customer (Financial Accounting)
  FD03: Display Customer (Financial Accounting)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data management.
  
  
  User Roles: Ensure that the user roles and profiles are correctly assigned to allow for customer creation and management.
  
  
  By following these steps, you should be able to resolve the error message 69342 and successfully create or manage customer records in the specified company code.