How To Fix 68192 - Customer & cannot be posted with alternative payee


68192 - Overview

  • Message type: E = Error

  • Message class: 68 - Message for DARWIN Loans (continued)

  • Message number: 192

  • Message text: Customer & cannot be posted with alternative payee

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  • What causes this issue?

    The indicator "Alternative payee allowed in document ?" is missing in
    the customer master record. The dispositions for this customer are thus
    not permitted. This would otherwise cause the problem "Bank details for
    business partner not permissible" during the payment run.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 68192 - Customer & cannot be posted with alternative payee ?
    The SAP error message 68192, which states "Customer & cannot be posted with alternative payee," typically occurs when there is an attempt to post a transaction involving a customer account that has been set up with an alternative payee. This error is often related to the configuration of customer accounts and the way payments are processed in the system.
    
    Cause: Alternative Payee Configuration: The customer account may be configured to use an alternative payee, which means that payments should be directed to a different account rather than the customer’s own account. Posting Restrictions: The system may have restrictions in place that prevent postings to customer accounts that are set up with alternative payees. Transaction Type: The type of transaction being posted may not be compatible with the alternative payee setup.
    Solution: Check Customer Master Data: Review the customer master data to confirm if the alternative payee is correctly set up. You can do this by navigating

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