How To Fix 68111 - Customer $ is not created in company code $

SAP Error Message - Details

• Message type: E = Error

• Message class: 68 - Message for DARWIN Loans (continued)

• Message number: 111

• Message text: Customer $ is not created in company code $

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 68111 - Customer $ is not created in company code $ ?

  The SAP error message "68111 Customer $ is not created in company code $" typically indicates that a customer master record has not been created for the specified company code in the SAP system. This error can occur in various transactions where customer data is required, such as sales orders, billing, or invoicing.
  Cause:
  
  
  Missing Customer Master Record: The primary cause of this error is that the customer master record does not exist for the specified company code. This can happen if the customer was never created in the system for that particular company code or if it was deleted or marked for deletion.
  
  
  Incorrect Company Code: The company code specified in the transaction may be incorrect or not aligned with the customer data.
  
  
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing customer records.
  
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer - General Data) or FD01 (Create Customer - Company Code Data).
  Enter the necessary details for the customer and ensure that the correct company code is specified.
  Save the record.
  
  
  
  Check Existing Customer Records:
  
  Use transaction code XD03 (Display Customer - General Data) or FD03 (Display Customer - Company Code Data) to check if the customer exists for the specified company code.
  If the customer exists but is marked for deletion, you may need to unmark it or create a new customer record.
  
  
  
  Verify Company Code:
  
  Ensure that the company code you are using in your transaction is correct and that it matches the company code for which the customer record is created.
  
  
  
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code Data)
  FD02: Change Customer (Company Code Data)
  FD03: Display Customer (Company Code Data)
  
  
  
  Customer Master Data: Understanding the structure of customer master data in SAP is crucial. It typically consists of general data (shared across company codes) and company code-specific data.
  
  
  Authorization: Ensure that you have the necessary authorizations to create or modify customer records in the SAP system.
  
  
  By following these steps, you should be able to resolve the error message and ensure that the customer master record is properly created for the specified company code.