How To Fix 68112 - An alternative payee cannot be entered for customer $


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 68 - Message for DARWIN Loans (continued)

  • Message number: 112

  • Message text: An alternative payee cannot be entered for customer $

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 68112 - An alternative payee cannot be entered for customer $ ?

    The SAP error message 68112, which states "An alternative payee cannot be entered for customer $," typically occurs when you are trying to assign an alternative payee to a customer account in the SAP system, but the system does not allow it due to certain conditions or configurations.

    Cause:

    1. Customer Master Data Configuration: The customer master data may not be set up to allow alternative payees. This can happen if the customer is not configured to allow alternative payees in the relevant settings.
    2. Account Type Restrictions: The account type of the customer may not support alternative payees. For example, certain account types may have restrictions on this feature.
    3. Payment Terms: The payment terms associated with the customer may not allow for an alternative payee.
    4. Transaction Type: The specific transaction you are trying to perform may not support the use of alternative payees.

    Solution:

    1. Check Customer Master Data: Review the customer master data settings to ensure that the alternative payee option is enabled. You can do this by navigating to the customer master record and checking the relevant fields.
    2. Review Account Type: Ensure that the account type of the customer allows for alternative payees. If necessary, you may need to change the account type or create a new customer account that supports this feature.
    3. Adjust Payment Terms: If the payment terms are causing the issue, consider modifying them to allow for an alternative payee.
    4. Consult Documentation: Refer to SAP documentation or your organization's SAP guidelines to understand the specific configurations and restrictions related to alternative payees.
    5. Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
    • User Roles and Authorizations: Ensure that the user attempting to make the change has the necessary authorizations to assign an alternative payee.
    • Transaction Codes: Familiarize yourself with the relevant transaction codes (e.g., XD02 for changing customer master data) that may be involved in the process.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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