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Message type: E = Error
Message class: 68 - Message for DARWIN Loans (continued)
Message number: 112
Message text: An alternative payee cannot be entered for customer $
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68112
- An alternative payee cannot be entered for customer $ ?The SAP error message 68112, which states "An alternative payee cannot be entered for customer $," typically occurs when you are trying to assign an alternative payee to a customer account in the SAP system, but the system does not allow it due to certain conditions or configurations.
Cause:
- Customer Master Data Configuration: The customer master data may not be set up to allow alternative payees. This can happen if the customer is not configured to allow alternative payees in the relevant settings.
- Account Type Restrictions: The account type of the customer may not support alternative payees. For example, certain account types may have restrictions on this feature.
- Payment Terms: The payment terms associated with the customer may not allow for an alternative payee.
- Transaction Type: The specific transaction you are trying to perform may not support the use of alternative payees.
Solution:
- Check Customer Master Data: Review the customer master data settings to ensure that the alternative payee option is enabled. You can do this by navigating to the customer master record and checking the relevant fields.
- Review Account Type: Ensure that the account type of the customer allows for alternative payees. If necessary, you may need to change the account type or create a new customer account that supports this feature.
- Adjust Payment Terms: If the payment terms are causing the issue, consider modifying them to allow for an alternative payee.
- Consult Documentation: Refer to SAP documentation or your organization's SAP guidelines to understand the specific configurations and restrictions related to alternative payees.
- Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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