How To Fix 67980 - The item is not cleared

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 980

• Message text: The item is not cleared

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67980 - The item is not cleared ?

  The SAP error message "67980: The item is not cleared" typically occurs in the context of financial transactions, particularly when dealing with accounts payable or accounts receivable. This error indicates that a specific item (such as an invoice or payment) has not been cleared in the system, meaning that it is still outstanding or has not been fully processed.
  Causes:
  
  Unmatched Transactions: The payment does not match the invoice due to discrepancies in amounts, dates, or other details.
  Partial Payments: If a payment has been made but does not cover the full amount of the invoice, the item will remain uncleared.
  Open Items: The item may still be open in the system, meaning it has not been processed or cleared through the appropriate accounting entries.
  Incorrect Posting: There may be errors in the posting of transactions, leading to items not being cleared as expected.
  Clearing Document Missing: The necessary clearing document that links the payment to the invoice may not have been created or posted.
  
  Solutions:
  
  Review Transactions: Check the details of the invoice and payment to ensure they match. Look for discrepancies in amounts, dates, or reference numbers.
  Post Clearing Document: If a payment has been made, ensure that the clearing document is posted correctly. You may need to manually clear the item using transaction codes like F-32 (Clear Customer) or F-44 (Clear Vendor).
  Adjust Payments: If a partial payment was made, consider making an additional payment to cover the outstanding amount.
  Check Open Items: Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to review open items and identify any that need attention.
  Consult with Finance Team: If you are unable to resolve the issue, consult with your finance or accounting team for further investigation and assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-53 (Post Outgoing Payments), and FBL1N/FBL5N for line item displays.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on clearing items and handling financial transactions.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team or consult with an SAP expert for further troubleshooting.