How To Fix 67978 - Records from the conditions cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 67 - Loans Messages - Financial Assets Management

• Message number: 978

• Message text: Records from the conditions cannot be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 67978 - Records from the conditions cannot be deleted ?

  The SAP error message "67978 Records from the conditions cannot be deleted" typically occurs when there is an attempt to delete condition records that are still being referenced or are in use by other documents or processes within the SAP system. This can happen in various modules, such as Sales and Distribution (SD), Materials Management (MM), or others where condition records are maintained.
  Causes:
  
  Active References: The condition records you are trying to delete are still being referenced by existing sales orders, purchase orders, or other documents.
  Locked Records: The records may be locked due to ongoing transactions or processes that are using them.
  Authorization Issues: The user may not have the necessary authorizations to delete the condition records.
  Custom Logic: There may be custom logic or enhancements in place that prevent the deletion of certain condition records.
  
  Solutions:
  
  Check References: Before attempting to delete the condition records, check if they are being used in any active documents. You can do this by reviewing related sales orders, purchase orders, or other relevant documents.
  Unlock Records: If the records are locked, ensure that any ongoing transactions are completed or that the locks are released.
  Authorization Check: Verify that the user has the necessary permissions to delete condition records. If not, consult with your SAP security team to obtain the required authorizations.
  Use Transaction Codes: Use transaction codes like VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) to manage condition records properly. Ensure you are in the correct mode (change mode) to delete records.
  Consult Documentation: Review SAP documentation or notes related to the specific condition type you are working with, as there may be specific rules or restrictions in place.
  Custom Code Review: If there are custom enhancements or user exits that might be affecting the deletion process, review and adjust them as necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing condition records, such as VK11, VK12, and VK13.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.