How To Fix 62730 - Internal error: Enter external or interal role

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 730

• Message text: Internal error: Enter external or interal role

What causes this issue?

When searching for an address you may not specify both external and
internal roles at the same time.

System Response

No address was selected.

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62730 - Internal error: Enter external or interal role ?

  The SAP error message "62730 Internal error: Enter external or internal role" typically occurs in the context of user role assignments or authorizations within the SAP system. This error indicates that the system expects a role to be specified, but it has not been provided or is not recognized.
  Cause:
  
  Missing Role Assignment: The user or process is trying to access a function that requires a specific role, but that role has not been assigned.
  Incorrect Role Configuration: The role may not be properly configured or may not exist in the system.
  Authorization Issues: There may be issues with the authorization objects related to the roles.
  Internal System Error: Sometimes, this error can be triggered by an internal inconsistency or bug within the SAP system.
  
  Solution:
  
  
  Check Role Assignment:
  
  Go to the user management transaction (e.g., SU01) and verify that the user has the necessary roles assigned.
  If roles are missing, assign the appropriate roles to the user.
  
  
  
  Verify Role Configuration:
  
  Use transaction PFCG to check the configuration of the roles. Ensure that the roles are correctly defined and activated.
  If the role is not present, you may need to create it or import it from another system.
  
  
  
  Review Authorizations:
  
  Check the authorization objects associated with the roles to ensure that they are correctly set up.
  Use transaction SU53 to analyze authorization failures after attempting to perform the action that triggered the error.
  
  
  
  Check for System Issues:
  
  If the problem persists, it may be necessary to check for any known issues or patches related to the SAP version you are using.
  Consult SAP Notes or the SAP Support Portal for any relevant updates or fixes.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Search for specific SAP Notes related to error 62730 for any patches or updates that may address the issue.
  Documentation: Review SAP documentation on user roles and authorizations for best practices in role management.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 62730 in your SAP system.