How To Fix >6899 - Choose close or open cash desks

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 899

• Message text: Choose close or open cash desks

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6899 - Choose close or open cash desks ?

  The SAP error message 6899 ("Choose close or open cash desks") typically occurs in the context of cash management or cash desk operations within the SAP system. This error indicates that the system requires you to either close or open a cash desk before proceeding with a transaction.
  Cause:
  
  Cash Desk Status: The cash desk you are trying to work with is either not opened or is already closed. The system requires a cash desk to be in an open state to perform certain transactions.
  Transaction Type: The transaction you are attempting to execute may require an active cash desk session.
  User Permissions: The user may not have the necessary permissions to open or close cash desks.
  
  Solution:
  
  
  Open the Cash Desk:
  
  Navigate to the cash desk management module in SAP.
  Select the appropriate cash desk and choose the option to open it.
  Ensure that all required fields are filled out correctly when opening the cash desk.
  
  
  
  Close the Cash Desk:
  
  If you need to close the cash desk, ensure that all transactions for the day are completed.
  Navigate to the cash desk management module and select the option to close the cash desk.
  
  
  
  Check User Permissions:
  
  Ensure that your user role has the necessary permissions to open or close cash desks. If not, contact your SAP administrator to adjust your permissions.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for cash desk management in your SAP system. There may be specific settings that need to be adjusted.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBCJ (Cash Journal) or FBCJ1 (Create Cash Journal) to manage cash desks effectively.
  Documentation: Refer to SAP Help documentation for detailed instructions on cash desk operations and troubleshooting.
  Support: If the problem continues after trying the above solutions, consider reaching out to your SAP support team or consulting the SAP community forums for additional assistance.
  
  By following these steps, you should be able to resolve the error message and continue with your cash management tasks in SAP.