How To Fix >9001 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: >9 - Messages for TAS

• Message number: 001

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >9001 - User &1 does not exist ?

  The SAP error message 9001 ("User &1 does not exist") typically indicates that the system is unable to find the user specified in the error message. This can occur in various scenarios, such as when trying to log in, execute a transaction, or perform an action that requires user authentication.
  Causes:
  
  User Not Created: The user ID specified does not exist in the SAP system.
  User Deactivation: The user may have been created but is currently deactivated or locked.
  Incorrect User ID: There may be a typo or error in the user ID being entered.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system not recognizing the user.
  Client-Specific Issues: The user may exist in a different client within the SAP system.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. Enter the user ID and see if the system retrieves the user details.
  
  
  
  Create User:
  
  If the user does not exist, you can create a new user using transaction code SU01. Ensure to fill in all required fields and assign appropriate roles and profiles.
  
  
  
  Unlock/Activate User:
  
  If the user exists but is locked or inactive, you can unlock or activate the user in transaction code SU01. Check the "Lock" status and make necessary changes.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors. Ensure that the correct user ID is being used.
  
  
  
  Check Client:
  
  Ensure that you are logged into the correct client where the user is supposed to exist. Users are client-specific in SAP.
  
  
  
  Authorization Check:
  
  If the user exists but still encounters issues, check the user's authorizations using transaction code SU53 after the error occurs. This will show you the last authorization check and help identify any missing authorizations.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance (for bulk user operations)
  
  
  
  User Management: It's essential to have a proper user management strategy in place, including regular audits of user accounts, roles, and authorizations to prevent such issues.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user management and authorization concepts.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.