How To Fix >6401 - Correspondence not sent to customer - therefore no display

>6401 - Overview

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 401

• Message text: Correspondence not sent to customer - therefore no display

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6401 - Correspondence not sent to customer - therefore no display ?

  The SAP error message 6401 ("Correspondence not sent to customer - therefore no display") typically occurs in the context of the SAP system when trying to display correspondence (such as invoices, statements, or other documents) that has not been sent to the customer. This can happen in various modules, including Financial Accounting (FI) or Sales and Distribution (SD).
  
  Cause:
  
  Correspondence Not Generated: The correspondence document has not been generated or processed for the customer.
  Incorrect Configuration: The configuration settings for correspondence types may not be set up correctly.
  Customer Master Data: The customer master data may not have the necessary settings for correspondence.
  Document Status: The document you are trying to display may not have been finalized or may be in a status that prevents it from being sent.
  Output Determination: The output determination procedure may not be correctly configured, leading to the correspondence not being generated.
  
  
  Solution:
  
  
  Check Correspondence Generation:
  
  Verify if the correspondence has been generated for