How To Fix 5Z495 - No family infotype exists for stepchild in period &2 - &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 495

• Message text: No family infotype exists for stepchild in period &2 - &3

What causes this issue?

No <ZH>Family Member/Dependents</> infotype (0021) exists for the
stepchild with child no. &V1& in the period &V2& - &V3&. No date of
birth can be determined as a result. However, the date of birth is
required to define the sequence of children for whom child allowance is
paid and counted children.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z495 - No family infotype exists for stepchild in period &2 - &3 ?

  The SAP error message 5Z495 indicates that there is no family infotype available for a stepchild in the specified period. This typically occurs in the context of personnel administration when trying to process family-related data for an employee.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Infotype Records: There are no existing infotype records for the stepchild in the specified period. Infotypes are used in SAP to store specific types of data related to employees, and if the required infotype for the stepchild is not maintained, this error will occur.
  Incorrect Configuration: The system may not be configured correctly to recognize stepchildren or the specific family infotype may not be set up properly.
  Data Entry Errors: There may be errors in the data entry for the family relationships, such as incorrect relationship types or dates.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Infotype Records:
  
  Go to the relevant infotype (e.g., Infotype 0021 - Family/Dependents) and check if there are records for the stepchild in the specified period.
  If records are missing, you will need to create them. Use transaction code PA30 to maintain the infotype records.
  
  
  
  Verify Configuration:
  
  Ensure that the configuration for family relationships is set up correctly in the system. This may involve checking the configuration in the SPRO transaction under Personnel Management settings.
  Make sure that the relationship type for stepchildren is defined and that the infotype is correctly linked to it.
  
  
  
  Data Entry Review:
  
  Review the data entered for the employee's family members to ensure that the relationship type is correctly specified as "stepchild" and that the dates are accurate.
  Correct any discrepancies found during the review.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on how to maintain family infotypes and the requirements for stepchildren.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Infotype 0021: This infotype is used to maintain family member data, including dependents and their relationship types.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and SPRO (Customizing).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in HR module configurations.