How To Fix 5Z493 - Pay scale level cannot be determined; table &1 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 493

• Message text: Pay scale level cannot be determined; table &1 is inconsistent

What causes this issue?

There is more than one entry in table T510U that points to the current
level. The previous level therefore cannot be determined.

How to fix this error?

There is no reason for this particular constellation. Each level should
uniquely point to the following level. Check and correct the Customizing
settings in table T510U accordingly.
If the table settings are correct, you can then either select module
variant A of the TAROD module for indirect evaluation (table T511) or
evaluate the wage type directly by manually overwriting it.

Procedure for System Administrators

The error was generated in function module HR_PSD_IV_TAROD.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z493 - Pay scale level cannot be determined; table &1 is inconsistent ?

  The SAP error message 5Z493 indicates that the pay scale level for a specific employee or position cannot be determined due to inconsistencies in the relevant tables. This error typically arises in the context of payroll processing or when trying to determine the compensation structure for an employee.
  Cause:
  The error can be caused by several factors, including:
  
  
  Inconsistent Data: The data in the relevant tables (such as the pay scale table) may be inconsistent or incomplete. This could be due to missing entries or incorrect configurations.
  
  
  Missing Pay Scale Type or Group: The employee may not have a valid pay scale type or group assigned in their master data.
  
  
  Incorrect Configuration: The configuration settings for the pay scale structure may not be set up correctly in the system.
  
  
  Changes in Pay Scale: If there have been recent changes to the pay scale structure (e.g., new pay scales added or existing ones modified), the system may not have been updated accordingly.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Employee Master Data: Verify the employee's master data (infotype 0008 - Basic Pay) to ensure that the pay scale type and group are correctly assigned.
  
  
  Review Pay Scale Tables: Check the relevant pay scale tables (e.g., T510, T511) for any inconsistencies or missing entries. Ensure that the pay scale type and group exist and are correctly configured.
  
  
  Run Consistency Checks: Use transaction codes like SE16 or SE11 to access the database tables and run consistency checks to identify any discrepancies.
  
  
  Update Configuration: If there have been changes to the pay scale structure, ensure that the configuration is updated in the system. This may involve updating the relevant customizing settings in SPRO.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the relevant data and perform the required actions.
  
  
  Consult Documentation: Review SAP documentation or notes related to pay scale configuration and error messages for additional guidance.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing) for configuration checks.
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to pay scale determination.
  Training and Documentation: Ensure that HR personnel are trained on the pay scale configuration and maintenance processes to prevent future inconsistencies.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 5Z493 in SAP.