How To Fix 5Z356 - Record for 'Personal Data' infotype missing for pers. numbers &1 to &2

5Z356 - Overview

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 356

• Message text: Record for 'Personal Data' infotype missing for pers. numbers &1 to &2

What causes this issue?

The <lB>Personal Data</> infotype (0002) is missing for the selected
personnel number &V1& on &V2&.
The infotype is used to determine the employee's date of birth for the
<LB>Pensionable Employment Periods (RGDZ)</>
<DS:DE.PSEN_PROCE>calculation process</>.

How to fix this error?

Make sure that the personal data exists for the employee on the
specified date.
If necessary, create a new infotype record.

Error message extract from SAP system. Copyright SAP SE.

5Z356 - Details

• The SAP error message 5Z356 indicates that there is a missing record for the 'Personal Data' infotype (typically Infotype 0002) for the specified personnel numbers in the range from &1 to &2. This error usually occurs during processes that require personal data, such as payroll processing, reporting, or data retrieval.
  
  Cause:
  
  Missing Infotype Record: The most common cause is that the Personal Data infotype (0002) has not been maintained for the specified personnel numbers. This could happen if the employee was not properly set up in the system or if the infotype was inadvertently deleted or not created.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing infotype records.
  Incorrect Personnel Numbers: The personnel numbers specified in the error message may be incorrect or not exist in the system.
  
  
  Solution:
  
  
  Check Infotype Records:
  
  Use transaction code PA20 (Display HR Master Data) or PA30