How To Fix 5Z356 - Record for 'Personal Data' infotype missing for pers. numbers &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 356

• Message text: Record for 'Personal Data' infotype missing for pers. numbers &1 to &2

What causes this issue?

The <lB>Personal Data</> infotype (0002) is missing for the selected
personnel number &V1& on &V2&.
The infotype is used to determine the employee's date of birth for the
<LB>Pensionable Employment Periods (RGDZ)</>
<DS:DE.PSEN_PROCE>calculation process</>.

How to fix this error?

Make sure that the personal data exists for the employee on the
specified date.
If necessary, create a new infotype record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z356 - Record for 'Personal Data' infotype missing for pers. numbers &1 to &2 ?

  The SAP error message 5Z356 indicates that there is a missing record for the 'Personal Data' infotype (typically Infotype 0002) for the specified personnel numbers in the range from &1 to &2. This error usually occurs during processes that require personal data, such as payroll processing, reporting, or data retrieval.
  Cause:
  
  Missing Infotype Record: The most common cause is that the Personal Data infotype (0002) has not been maintained for the specified personnel numbers. This could happen if the employee was not properly set up in the system or if the infotype was inadvertently deleted or not created.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing infotype records.
  Incorrect Personnel Numbers: The personnel numbers specified in the error message may be incorrect or not exist in the system.
  
  Solution:
  
  
  Check Infotype Records:
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if Infotype 0002 exists for the specified personnel numbers.
  If the infotype is missing, you will need to create it by entering the necessary personal data for the employees.
  
  
  
  Create or Update Infotype 0002:
  
  If the infotype is missing, you can create it by using transaction code PA30:
  
  Enter the personnel number.
  Select Infotype 0002 (Personal Data).
  Click on "Create" or "Change" to enter the required data.
  
  
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Data Migration Review:
  
  If the issue arose from a data migration, review the migration logs and processes to ensure that all necessary infotype records were transferred correctly.
  
  
  
  Check for Authorization Issues:
  
  Ensure that the user has the necessary authorizations to view or maintain the infotype records.
  
  
  
  Consult with HR or IT:
  
  If you are unsure about the data that needs to be entered or if there are systemic issues, consult with your HR department or IT support for assistance.
  
  
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype contains essential personal information about employees, such as name, date of birth, marital status, and nationality.
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP HR documentation for detailed information on maintaining infotypes and the implications of missing data.
  
  By following these steps, you should be able to resolve the error message 5Z356 and ensure that the necessary personal data is maintained for the affected personnel numbers.