How To Fix 5Z380 - 380-389 for IT0322 and IT0326


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

  • Message number: 380

  • Message text: 380-389 for IT0322 and IT0326

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Z380 - 380-389 for IT0322 and IT0326 ?

    The SAP error message 5Z380, specifically for infotypes IT0322 (Additional Personal Data) and IT0326 (Family Member/Dependents), typically indicates an issue related to the data being processed in these infotypes. The error messages in the range of 380-389 generally pertain to validation issues or data inconsistencies.

    Cause:

    1. Data Inconsistency: The data entered in the infotypes may not meet the required validation rules. This could be due to incorrect dates, missing mandatory fields, or invalid entries.
    2. Configuration Issues: There may be configuration settings in the system that are not aligned with the data being entered.
    3. Authorization Issues: The user may not have the necessary permissions to make changes to these infotypes.
    4. Custom Enhancements: If there are custom developments or enhancements in the system, they might be causing unexpected behavior.

    Solution:

    1. Check Data Entries: Review the data entered in IT0322 and IT0326 for any inconsistencies or missing information. Ensure that all mandatory fields are filled out correctly.
    2. Review Validation Rules: Check the validation rules set up in the system for these infotypes. Ensure that the data being entered complies with these rules.
    3. Authorization Check: Verify that the user has the necessary authorizations to make changes to these infotypes. If not, contact your SAP security team to adjust the permissions.
    4. Consult Configuration: If you suspect a configuration issue, consult with your SAP HR configuration team to ensure that the infotypes are set up correctly.
    5. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP technical consultant.
    6. SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and fixes for known issues.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for detailed information on infotypes IT0322 and IT0326.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Support Tickets: If the issue cannot be resolved internally, consider raising a support ticket with SAP for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5Z380 for infotypes IT0322 and IT0326.

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