How To Fix 5Z285 - Payroll result was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 285

• Message text: Payroll result was deleted

What causes this issue?

A payroll result was available for payroll period &V1&/&V2&, however,
it can no longer be found.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z285 - Payroll result was deleted ?

  The SAP error message 5Z285, which states "Payroll result was deleted," typically occurs in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error indicates that the payroll result for a specific employee has been deleted, which can lead to issues when trying to access or process payroll data.
  Causes:
  
  Manual Deletion: The payroll result may have been manually deleted by a user with the appropriate permissions.
  Data Consistency Issues: There may be inconsistencies in the payroll data, leading to the deletion of results.
  System Errors: A system error or bug may have caused the payroll results to be deleted unexpectedly.
  Configuration Changes: Changes in configuration settings related to payroll processing could inadvertently lead to the deletion of payroll results.
  Archiving: If the payroll results are archived, they may not be accessible, leading to this error.
  
  Solutions:
  
  Check Payroll Results: Verify if the payroll results for the employee in question are indeed deleted. You can do this by using transaction codes like PC00_MXX_CALC (where MXX is the country-specific payroll) or PA03 to check the payroll results.
  Restore Deleted Results: If the payroll results were deleted accidentally, you may need to restore them from a backup if available. This may involve re-running payroll for the affected period.
  Review User Actions: Check the change logs to see if any user actions led to the deletion of the payroll results. This can help identify if it was a manual error.
  Consult with SAP Support: If the issue persists and you cannot determine the cause, it may be necessary to consult with SAP support for further assistance.
  Review Configuration: Ensure that the payroll configuration settings are correct and have not been altered in a way that would lead to the deletion of payroll results.
  Check for Archiving: If the payroll results are archived, ensure that the archiving settings are correctly configured and that you have access to the archived data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (to display payroll results) and PC00_MXX_CALC (to run payroll).
  Authorization: Ensure that users have the appropriate authorizations to view and manage payroll results.
  Documentation: Review SAP documentation and notes related to payroll processing and error handling for additional insights.
  Testing: If changes are made to the system or configuration, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to diagnose and address the issue related to the SAP error message 5Z285.