How To Fix 5Z284 - No payroll results exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 284

• Message text: No payroll results exist

What causes this issue?

No payroll results exist for the personnel number. However, to create
the reimbursement applications it is necessary to first run payroll for
the persons in question so that the reimbursement amounts are known.

How to fix this error?

Repeat the report up to the next payroll run. Ideally, the payroll
control record should have the status "Exit payroll" before you start
the report.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z284 - No payroll results exist ?

  The SAP error message 5Z284: No payroll results exist typically occurs when you attempt to access payroll results for an employee, but the system cannot find any payroll data for that employee in the specified period. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  No Payroll Run Executed: The most common reason is that a payroll run has not been executed for the employee in the specified period.
  Incorrect Period: You may be trying to access payroll results for a period that does not have any payroll data.
  Employee Not Processed: The employee may not have been included in the payroll run due to various reasons, such as being on leave or not being active in the payroll system.
  Data Deletion: Payroll results may have been deleted or archived, leading to the absence of data for the specified period.
  Configuration Issues: There may be configuration issues in the payroll module that prevent the generation of payroll results.
  
  Solutions:
  
  Check Payroll Run: Verify if a payroll run has been executed for the employee in the relevant period. You can do this by checking the payroll logs or using transaction codes like PC00_MXX_CALC (where MXX is your country-specific payroll driver).
  Review Period: Ensure that you are looking for payroll results in the correct period. Check the date range and ensure it aligns with the payroll processing dates.
  Employee Status: Confirm the employee's status during the payroll period. If the employee was on leave or inactive, they may not have been processed in the payroll run.
  Re-run Payroll: If the payroll run was not executed, you may need to run the payroll for the employee again for the relevant period.
  Check for Deletions: Investigate if any payroll results have been deleted or archived. If so, you may need to restore the data if possible.
  Consult Configuration: If you suspect configuration issues, consult with your SAP HR/Payroll administrator to review the payroll settings and ensure everything is configured correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Area), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Results).
  SAP Notes: Check SAP Notes for any known issues or updates related to payroll processing that might affect your system.
  Documentation: Review SAP documentation or user manuals related to payroll processing for additional insights and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR/Payroll.