How To Fix 5Z257 - Error while reading payroll results

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 257

• Message text: Error while reading payroll results

What causes this issue?

The payroll result (PCL2, Cluster RD) could not be read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you can display the payroll results for this employee.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z257 - Error while reading payroll results ?

  The SAP error message 5Z257, which indicates "Error while reading payroll results," typically occurs during payroll processing when the system encounters issues accessing or interpreting payroll results for an employee. This can happen for various reasons, including data inconsistencies, missing entries, or configuration issues.
  Causes:
  
  Missing Payroll Results: The payroll results for the employee may not have been generated or may have been deleted.
  Data Inconsistencies: There may be inconsistencies in the employee's master data or payroll data.
  Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
  Technical Issues: There could be a problem with the database or the payroll processing program itself.
  Incorrect Configuration: Payroll schemas or rules may not be configured correctly, leading to errors in processing.
  
  Solutions:
  
  Check Payroll Results: Verify if payroll results exist for the employee in question. You can do this by using transaction code PC_PAYRESULT to view the payroll results.
  Re-run Payroll: If payroll results are missing, you may need to re-run the payroll for the relevant period.
  Review Master Data: Ensure that the employee's master data (infotypes) is complete and accurate. Check for any missing or incorrect entries.
  Check Authorizations: Ensure that the user has the necessary authorizations to access payroll results. This can be checked in transaction code SU53 or by consulting with your security team.
  Debugging: If the issue persists, consider debugging the payroll program to identify the exact point of failure. This may require technical expertise.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or related issues.
  System Logs: Review system logs (transaction code SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT (to view payroll results), PA20 (to view employee master data), and SM21 (to check system logs).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot it.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional insights.
  
  By following these steps, you should be able to identify and resolve the cause of the 5Z257 error in SAP.