How To Fix 5Z255 - Neither municipality key, nor postal code and municipality are specified

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 255

• Message text: Neither municipality key, nor postal code and municipality are specified

What causes this issue?

The municipality key saved in the "Fiscal Data" infotype (0012) is
entered in input field 15. If no municipality key is found, the postal
code and city from the "Addresses" infotype (0006) are entered in input
field 27.
Neither the municipality key nor the postal code and city were found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the municipality key or postal code and city.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z255 - Neither municipality key, nor postal code and municipality are specified ?

  The SAP error message 5Z255, which states "Neither municipality key, nor postal code and municipality are specified," typically occurs in the context of address management or when processing transactions that require specific address information. This error indicates that the system is unable to find the necessary address details to proceed with the operation.
  Cause:
  
  Missing Data: The error is primarily caused by missing or incomplete address information in the relevant fields. Specifically, either the municipality key or the combination of postal code and municipality name is not provided.
  Configuration Issues: There may be issues with the configuration of address data in the SAP system, such as missing entries in the address tables.
  Data Entry Errors: Users may have entered incorrect or incomplete data in the address fields during transaction processing.
  
  Solution:
  
  
  Check Address Fields: Ensure that the relevant address fields are filled out correctly. You need to provide either:
  
  A valid municipality key, or
  A valid combination of postal code and municipality name.
  
  
  
  Update Master Data: If the address is part of a master data record (like a vendor or customer), go to the relevant master data transaction (e.g., XK02 for vendors, XD02 for customers) and ensure that the address information is complete and accurate.
  
  
  Configuration Review: If the issue persists, review the configuration settings related to address management in SAP. This may involve checking the settings in the customizing transaction (SPRO) for address data.
  
  
  Data Validation: Implement data validation checks to ensure that users are prompted to enter complete address information before proceeding with transactions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on address management and the requirements for the fields involved.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data (e.g., XK01, XK02 for vendors; XD01, XD02 for customers).
  Address Management: Understand how SAP handles address data, including the importance of municipality keys and postal codes in various business processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.