How To Fix 5Z247 - Error while locking personnel number

5Z247 - Overview

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 247

• Message text: Error while locking personnel number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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5Z247 - Details

• The SAP error message 5Z247, which indicates "Error while locking personnel number," typically occurs in the Human Capital Management (HCM) module when there is an issue with locking a personnel number (employee record) during a transaction. This can happen for various reasons, including:
  Causes:
  
  Concurrent Access: Another user or process is currently accessing or modifying the same personnel number, leading to a lock conflict.
  Database Lock: A database lock might be in place due to a previous transaction that did not complete successfully.
  Authorization Issues: The user may not have the necessary authorizations to lock the personnel number.
  System Configuration: There may be configuration issues in the system that prevent proper locking mechanisms from functioning.
  
  Solutions:
  
  Check for Concurrent Users: Verify if another user is currently working on the same personnel number. If so, wait for them to complete their transaction.
  Release Locks: Use transaction code SM12 to check for and release any locks on the personnel number.