How To Fix 5Z245 - Personnel number is already locked

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 245

• Message text: Personnel number is already locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z245 - Personnel number is already locked ?

  The SAP error message 5Z245 indicates that a personnel number is already locked, which typically occurs when a user attempts to perform an action on a personnel record that is currently being edited or processed by another user or transaction. This locking mechanism is in place to prevent data inconsistencies and ensure data integrity.
  Causes:
  
  Concurrent Access: Another user is currently editing the same personnel record.
  Background Jobs: A background job or process is running that is accessing the personnel record.
  Transaction Lock: The personnel number may be locked due to a previous transaction that did not complete successfully.
  User Session: A user may have an open session that is still holding a lock on the personnel number.
  
  Solutions:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the action may resolve the issue.
  Identify the Lock: Use transaction SM12 (Display and Delete Locks) to check for existing locks on the personnel number. You can see which user or process is holding the lock.
  
  If you have the necessary authorizations, you can delete the lock if it is safe to do so.
  
  
  Check Background Jobs: Use transaction SM37 to check if there are any background jobs that might be locking the personnel number. If you find a job that is causing the lock, you may need to wait for it to complete or contact the job owner.
  User Communication: If you identify another user holding the lock, communicate with them to see if they can release the lock or complete their transaction.
  Session Management: Ensure that there are no orphaned sessions holding locks. Logging out and back in may help in some cases.
  System Administrator: If the issue persists and you cannot identify the cause, contact your SAP system administrator for further assistance. They may need to investigate deeper into the system logs or configurations.
  
  Related Information:
  
  Lock Mechanism: SAP uses a locking mechanism to prevent multiple users from making changes to the same data simultaneously. Understanding how locks work in SAP can help in troubleshooting similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes like SM12 (for locks), SM37 (for background jobs), and SU01 (for user management) to assist in resolving issues.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific guidelines on handling personnel records and locks.
  
  By following these steps, you should be able to resolve the error message 5Z245 and continue working with the personnel records in SAP.