How To Fix 5Z231 - Error while creating the new spool request

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 231

• Message text: Error while creating the new spool request

What causes this issue?

The SAP system attempted to create a spool request for the list output
in the background. An error occurred during this process.

How to fix this error?

Contact system administration.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z231 - Error while creating the new spool request ?

  The SAP error message 5Z231 indicates that there was an error while creating a new spool request. This error can occur due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Spool Server Issues: The spool server may be down or not configured correctly.
  Insufficient Authorizations: The user may not have the necessary authorizations to create a spool request.
  Memory Issues: The system may be running low on memory or resources, preventing the creation of a new spool request.
  Configuration Errors: There may be issues with the configuration of the spool parameters in the SAP system.
  Printer Issues: The printer defined in the output device may be offline or not configured correctly.
  
  Solutions:
  
  
  Check Spool Server Status:
  
  Go to transaction SP01 to check the status of the spool requests and the spool server.
  Ensure that the spool server is active and running.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create spool requests.
  Use transaction SU53 to analyze authorization issues.
  
  
  
  Monitor System Resources:
  
  Check the system's memory and resource usage. If the system is low on resources, consider increasing the available memory or optimizing the workload.
  
  
  
  Verify Spool Configuration:
  
  Go to transaction SPAD to check the configuration of the spool settings and output devices.
  Ensure that the output device is correctly configured and available.
  
  
  
  Check Printer Status:
  
  Ensure that the printer associated with the output device is online and properly configured.
  Test the printer to confirm it is functioning correctly.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: Spool Request Overview
  SPAD: Spool Administration
  SU53: Authorization Check
  SM21: System Log
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to spool requests and error 5Z231.
  
  
  Documentation: Review SAP documentation for spool management and troubleshooting to gain a deeper understanding of how spool requests work in SAP.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.