How To Fix 5Z229 - Incorrect pension office

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 229

• Message text: Incorrect pension office

What causes this issue?

The pension office given in the query confirmation is &V1&, whereas the
pension office determined by feature DO406 is &V2&. It is not possible
to request information from one pension office and receive the
information or confirmation of acceptance from another.

How to fix this error?

If you have not changed feature DO406 since you created the query, and
the employee's organizational assignment has not changed retroactively,
clear up the problem with your pension office.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z229 - Incorrect pension office ?

  The SAP error message 5Z229, which indicates "Incorrect pension office," typically arises in the context of payroll processing, particularly in relation to employee benefits and pension contributions. This error suggests that the pension office assigned to an employee is either incorrect or not recognized by the system.
  Causes:
  
  Incorrect Configuration: The pension office may not be properly configured in the system, or the configuration may not match the employee's data.
  Missing Data: The employee record may lack necessary information regarding the pension office.
  Invalid Assignment: The pension office assigned to the employee may not be valid for the specific payroll area or region.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or errors in the pension office assignments.
  
  Solutions:
  
  Check Employee Master Data: Verify the employee's master data in the SAP system to ensure that the pension office is correctly assigned. This can be done through transaction codes like PA30 (Maintain HR Master Data).
  Review Configuration: Check the configuration settings for pension offices in the SAP system. This can be done in the IMG (Implementation Guide) under the Payroll section.
  Update Pension Office: If the pension office is incorrect, update it to the correct one. This may involve consulting with HR or payroll administrators to determine the appropriate office.
  Validate Data: Ensure that all necessary data fields related to the pension office are filled out correctly in the employee's record.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling pension office assignments and related errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SPRO (Customizing).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the appropriate permissions to view and edit employee master data and configuration settings.
  Testing: After making changes, perform a test run of the payroll process to ensure that the error has been resolved.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR and payroll modules.