How To Fix 5W366 - Forwarding to &1 &2 is not possible

5W366 - Overview

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 366

• Message text: Forwarding to &1 &2 is not possible

What causes this issue?

Work items can only be forwarded to 'possible agents' of their tasks.
Exception: the task in question is a general task, and the
<DS:DE.NO_GENSEND>General forwarding not allowed</> indicator has not
been set. If this is the case, the work item can be forwarded to all
users in the system, but not to other recipients such as positions or
organizational units. Such recipients must always be possible agents of
the task.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

5W366 - Details

• The SAP error message 5W366, which states "Forwarding to &1 &2 is not possible," typically occurs in the context of document processing, particularly when trying to forward a document or transaction to another user or system. The placeholders &1 and &2 usually represent specific identifiers related to the document or the intended recipient.
  Causes:
  
  Invalid Recipient: The recipient specified may not exist or may not be valid for the type of document being forwarded.
  Authorization Issues: The user attempting to forward the document may not have the necessary authorizations to perform the action.
  Document Status: The document may be in a status that does not allow forwarding (e.g., it may be locked or in a state of processing).
  
  Configuration Issues: There may be configuration settings in the SAP system that prevent forwarding under certain conditions.
  Technical Errors: There could be underlying technical issues, such as system errors or connectivity problems.
  
  Solutions:
  
  Check Recipient Validity: Verify that the recipient