How To Fix 5V124 - & No Level 4 information available for this employee. Key & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5V - HR: Messages for Belgium

• Message number: 124

• Message text: & No Level 4 information available for this employee. Key & & &

What causes this issue?

To be declared, an employee has to get at least a payment and days
and/or absences. I.e. there must be at least one couple of records
400-411 (payments: salary, dismissal allowance, ...) and/or 400-450
(assimilated days).
Exceptions: the jobstudents (cat. 840) and the early-retirees (cat.
879) don't have any level 4 records. And an holiday payment can be done
without that a regular payment is done

System Response

Such employees are not processed further and not declared.

How to fix this error?

Check the payroll.
The Employer Category (RSZCA), the Identification Number to the
ONSS/RSZ (RSZNR) and the Employee Category (RSZKN) of the mentionned
employee are: &V2& &V3& &V4&.
&V2&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5V124 - & No Level 4 information available for this employee. Key & & & ?

  The SAP error message "5V124 - No Level 4 information available for this employee" typically indicates that the system is unable to find the required Level 4 data for a specific employee in the context of a particular process, such as payroll, time management, or performance evaluation. This error can arise due to several reasons, and here are some potential causes and solutions:
  Causes:
  
  
  Missing Data: The employee may not have the necessary Level 4 data maintained in the system. This could include missing infotypes or records that are required for the process being executed.
  
  
  Incorrect Configuration: The configuration settings for the relevant module (e.g., HR, Payroll) may not be set up correctly, leading to the system not being able to retrieve the required information.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access Level 4 information for the employee.
  
  
  Data Consistency Issues: There may be inconsistencies or errors in the employee's master data that prevent the system from retrieving the required information.
  
  
  System Updates or Changes: Recent updates or changes to the SAP system or its configuration may have affected the availability of Level 4 data.
  
  
  Solutions:
  
  
  Check Employee Data: Verify that the employee has the necessary Level 4 data maintained in the system. This can be done by checking the relevant infotypes (e.g., infotype 0001 for Organizational Assignment, infotype 0002 for Personal Data, etc.).
  
  
  Review Configuration: Ensure that the configuration for the relevant module is correct. This may involve checking the settings in the SAP IMG (Implementation Guide) for HR or Payroll.
  
  
  Authorization Check: Confirm that the user has the appropriate authorizations to access the Level 4 information for the employee. This may require coordination with the security team.
  
  
  Data Consistency Check: Run consistency checks on the employee's master data to identify and correct any inconsistencies.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that may contain Level 4 data for employees.
  Transaction Codes: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records.
  SAP Notes: Search for SAP Notes related to error message 5V124 in the SAP Support Portal for any known issues or fixes.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.