How To Fix 5U624 - Age group is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 624

• Message text: Age group is missing

What causes this issue?

The system was unable to obtain an age group for this employee. It
requires this information to calculate the cost of the benefit plan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To obtain the age group, several pieces of information must be in
place:
The benefit age must be calculated correctly. This is the difference
between two dates. One is the cutoff day in view Benefit cost formula
(V_T5UBH). The other is date of birth, taken usually from either of the
following infotypes:
* Personal data (0008)
* Family/related person (0021)
However this may be different in your system.
An appropriate age range and group must exist for this age in view
Benefit age group (V_T5UBL).
Make sure that these entries exist.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U624 - Age group is missing ?

  The SAP error message "5U624 Age group is missing" typically occurs in the context of SAP systems that handle personnel data, such as SAP HR (Human Resources) or SAP SuccessFactors. This error indicates that a required age group classification for a specific employee or personnel record is not provided or is missing.
  Cause:
  
  Missing Configuration: The age group may not be defined in the system configuration. This can happen if the necessary settings for age groups have not been set up in the relevant infotypes or tables.
  Data Entry Error: When entering or updating employee data, the age group field may have been left blank or not filled in correctly.
  Integration Issues: If data is being imported from another system, the age group information may not have been included in the data transfer.
  Custom Development: If there are custom programs or enhancements in place, they may not be handling age group data correctly.
  
  Solution:
  
  
  Check Configuration: 
  
  Go to the relevant configuration settings in SAP (usually in SPRO) and ensure that the age groups are defined correctly.
  Verify that the age group is assigned to the relevant personnel areas or employee groups.
  
  
  
  Data Entry:
  
  Review the employee record in question and ensure that the age group field is filled out correctly.
  If you are using a specific infotype (like Infotype 0002 for personal data), check that the age group is populated.
  
  
  
  Data Import:
  
  If the error arises during a data import, check the source data to ensure that the age group information is included and correctly formatted.
  Adjust the data mapping if necessary to ensure that age group data is transferred correctly.
  
  
  
  Custom Development:
  
  If there are custom programs or enhancements, review the code to ensure that it correctly handles the age group field.
  Make necessary adjustments to ensure that the age group is populated as required.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error does not occur and that the age group is now being captured correctly.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that deal with personal data, such as Infotype 0002 (Personal Data) and Infotype 0001 (Organizational Assignment).
  Documentation: Refer to SAP documentation or help files for specific details on how to configure age groups and related settings.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.
  
  By following these steps, you should be able to resolve the "5U624 Age group is missing" error in your SAP system.