How To Fix 5U623 - Employee's age for &/& could not be obtained

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 623

• Message text: Employee's age for &/& could not be obtained

What causes this issue?

The system was unable to calculate the employee's age. Either the date
of birth information or the age cutoff day is missing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the infotype Personal data (0002) exists for this employee,
and the date of birth field is correctly filled.
Check the view Benefit cost formula (V_T5UBH) has an age cutoff day.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U623 - Employee's age for &/& could not be obtained ?

  The SAP error message 5U623 indicates that the system is unable to determine the age of an employee for a specific date. This typically occurs in the context of personnel administration or payroll processing when the system needs to calculate age-related data for an employee.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Date of Birth: The employee's date of birth may not be maintained in the system.
  Incorrect Date Format: The date of birth may be entered in an incorrect format or may contain invalid data.
  Data Inconsistencies: There may be inconsistencies in the employee's master data that prevent the system from calculating age.
  Date Reference Issues: The reference date for which the age is being calculated may not be valid or may not be properly defined in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction code PA30).
  Verify that the date of birth is correctly entered in the relevant infotype (usually Infotype 0002 - Personal Data).
  Ensure that the date format is correct and that there are no typos.
  
  
  
  Review Date Reference:
  
  Check the date for which the age is being calculated. Ensure that it is a valid date and is within the expected range.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the employee's data to identify any discrepancies that may be causing the issue.
  
  
  
  Consult with HR or IT Support:
  
  If you are unable to resolve the issue, consult with your HR department or IT support team for further assistance. They may have access to additional tools or logs that can help diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for checking employee records.
  Infotypes: Understand the relevant infotypes that store employee data, particularly Infotype 0002 (Personal Data) for date of birth.
  SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 5U623 in SAP.