How To Fix 5U621 - Employee's salary group for &/& could not be obtained

5U621 - Overview

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 621

• Message text: Employee's salary group for &/& could not be obtained

What causes this issue?

The system was unable to obtain a salary group for this employee. It
requires this information to calculate the cost of the benefit plan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To obtain the salary group, several pieces of information must be in
place:
The wage type for the benefit salary must be in place in view Benefit
plan (V_T5UBA).
The benefit salary must be calculated correctly. Usually this amount is
based on information from the following infotypes:
* Basic pay (0008)
* Reccurring payments/deductions (0014)
* Additional payments (0015)
However this may be different in your system.
An appropriate salary range and group must exist for this salary in
view Benefit salary group (V_T5UBK).
Make sure that these entries exist.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U621 - Employee's salary group for &/& could not be obtained ?

  The SAP error message 5U621 indicates that the system is unable to retrieve the salary group for a specific employee. This can occur for various reasons, and understanding the cause is essential for resolving the issue. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Missing Master Data: The employee's master data may not be fully maintained, particularly in the infotype related to salary or payroll (e.g., infotype 0008 - Basic Pay).
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the salary group settings in the system.
  Data Inconsistencies: There could be inconsistencies in the employee's data, such as missing or incorrect entries in the relevant infotypes.
  Authorization Issues: The user may not have the necessary authorizations to access the employee's salary group information.
  Time Period Issues: The error may occur if the employee's data is not valid for the time period being processed.
  
  Solutions:
  
  
  Check Employee Master Data:
  
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