How To Fix 5Q472 - Cannot determine the family equalization fund for personnel number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 472

• Message text: Cannot determine the family equalization fund for personnel number &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q472 - Cannot determine the family equalization fund for personnel number &1 ?

  The SAP error message 5Q472, "Cannot determine the family equalization fund for personnel number &1," typically occurs in the context of payroll processing, particularly when dealing with family equalization funds in the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to find the necessary configuration or data related to the family equalization fund for the specified personnel number.
  Causes:
  
  Missing Configuration: The family equalization fund may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Incorrect Personnel Data: The personnel number may not have the required data or may not be assigned to a valid family equalization fund.
  Master Data Issues: There could be issues with the employee's master data, such as missing infotypes or incorrect entries.
  Country-Specific Settings: The error may arise due to country-specific payroll settings that have not been properly maintained.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the family equalization fund is correctly configured in the system. This includes checking the relevant customizing settings in the SAP system (transaction code SPRO).
  Ensure that the family equalization fund is defined in the appropriate tables (e.g., T5A0F for family equalization funds).
  
  
  
  Review Personnel Data:
  
  Check the employee's master data (infotypes) to ensure that all necessary information is present and correct. Key infotypes to review include:
  
  Infotype 0001 (Organizational Assignment)
  Infotype 0002 (Personal Data)
  Infotype 0006 (Addresses)
  Infotype 0016 (Contract Elements)
  
  
  Ensure that the employee is assigned to the correct family equalization fund.
  
  
  
  Country-Specific Settings:
  
  If applicable, review the country-specific payroll settings to ensure that they are correctly maintained for the family equalization fund.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to family equalization funds for any specific requirements or configurations that may be necessary.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the payroll process to identify where the determination of the family equalization fund is failing.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring issue or if it affects multiple personnel numbers.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SPRO (Customizing), and PC00_MXX_CEDT (Payroll driver).
  SAP Notes: Search for SAP Notes related to error 5Q472 for any patches or updates that may address the issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.