How To Fix 5Q471 - Personnel no. is not assigned to the requested family equalization fund

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 471

• Message text: Personnel no. is not assigned to the requested family equalization fund

What causes this issue?

In the year of the ZK01 query, the personnel number is not assigned to
the family equalization fund to whom the ZK01 query is addressed. The
notification can therefore not be assigned to this personnel number.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q471 - Personnel no. is not assigned to the requested family equalization fund ?

  The SAP error message 5Q471 indicates that a personnel number is not assigned to the requested family equalization fund. This error typically arises in the context of payroll processing or employee benefits management, particularly when dealing with family equalization funds or similar benefits.
  Cause:
  
  Missing Assignment: The personnel number you are trying to process does not have an assignment to the specified family equalization fund in the system.
  Incorrect Configuration: The family equalization fund may not be properly configured in the system, or the employee may not be eligible for the fund.
  Data Entry Error: There may be a typo or incorrect personnel number entered in the transaction.
  Organizational Changes: Changes in the employee's status, such as a transfer or change in family status, may not have been updated in the system.
  
  Solution:
  
  
  Check Personnel Assignment:
  
  Go to the employee's master data (transaction PA20 or PA30) and verify if the personnel number is correctly assigned to the family equalization fund.
  Ensure that the relevant infotype (e.g., Infotype 0016 for family equalization fund) is correctly maintained.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the family equalization fund in the SAP system. Ensure that the fund is set up correctly and that the employee is eligible for it.
  Consult with your HR or payroll administrator to confirm that the fund is active and applicable to the employee.
  
  
  
  Correct Data Entry:
  
  Double-check the personnel number entered in the transaction to ensure it is correct.
  If you are using a report or program, ensure that the input parameters are set correctly.
  
  
  
  Update Employee Status:
  
  If there have been recent changes to the employee's status, ensure that all relevant updates have been made in the system.
  If necessary, update the employee's records to reflect their current status and eligibility for the family equalization fund.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files related to family equalization funds and personnel assignments for additional guidance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to family equalization funds (e.g., Infotype 0016).
  Authorization: Ensure that you have the necessary authorizations to view and edit employee master data.
  SAP Notes: Check for any SAP Notes or updates related to this error message, as there may be patches or fixes available.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message 5Q471 and ensure that the personnel number is correctly assigned to the requested family equalization fund.