How To Fix 5Q470 - Several children with last name &1, first name &2, date of birth &3 found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 470

• Message text: Several children with last name &1, first name &2, date of birth &3 found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q470 - Several children with last name &1, first name &2, date of birth &3 found ?

  The SAP error message 5Q470 indicates that there are multiple records in the system that match the criteria specified by the last name, first name, and date of birth provided. This typically occurs in scenarios where the system is trying to identify a unique individual, such as when creating or updating a personnel record, and finds multiple matches instead.
  Cause:
  
  Duplicate Records: There are multiple entries in the database for individuals with the same last name, first name, and date of birth.
  Data Entry Errors: Variations in data entry (e.g., typos, different formats) can lead to multiple records that appear similar.
  Incomplete Data: The system may not have enough unique identifiers (like a social security number or employee ID) to distinguish between individuals.
  
  Solution:
  
  Review Records: Check the database for existing records that match the criteria. You may need to search for individuals using additional identifiers (like middle names, social security numbers, or other unique identifiers).
  Data Cleanup: If duplicates are found, consider merging records or correcting data to ensure that each individual has a unique entry.
  Use Additional Filters: When searching for individuals, try to use additional filters or criteria to narrow down the search results.
  Consult with IT or SAP Support: If you are unable to resolve the issue, it may be necessary to consult with your IT department or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to investigate existing records.
  Data Maintenance: Regular maintenance of HR data can help prevent such issues from arising in the future.
  User Training: Ensure that users entering data are trained on the importance of unique identifiers and the proper format for entering names and dates.
  
  By addressing the underlying data issues and ensuring that unique identifiers are used, you can resolve the error and prevent it from occurring in the future.