How To Fix 5Q403 - Status "Replied with 'Child Unknown'" cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 403

• Message text: Status "Replied with 'Child Unknown'" cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q403 - Status "Replied with 'Child Unknown'" cannot be changed ?

  The SAP error message 5Q403 with the status "Replied with 'Child Unknown'" typically occurs in the context of SAP's Quality Management (QM) module, particularly when dealing with notifications or issues related to quality notifications or inspection lots. This error indicates that the system is unable to change the status of a notification or an object because it is linked to a child object that is not recognized or does not exist in the system.
  Cause:
  
  Missing Child Object: The child object (such as a related notification, inspection lot, or task) that the system is trying to reference is either deleted, not created, or not properly linked.
  Data Inconsistency: There may be inconsistencies in the database where the parent-child relationship is not correctly established.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the child object.
  System Configuration: There may be configuration issues in the QM module that prevent the proper handling of notifications or statuses.
  
  Solution:
  
  Check Child Object: Verify if the child object exists in the system. You can do this by checking the related notifications or inspection lots associated with the parent object.
  Recreate or Restore Child Object: If the child object is missing, you may need to recreate it or restore it from a backup if possible.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the child object.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any inconsistencies in the data. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as:
  
  QM01: Create Quality Notification
  QM02: Change Quality Notification
  QM03: Display Quality Notification
  
  
  Documentation: Review SAP documentation related to Quality Management and notifications for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message 5Q403 effectively.