How To Fix 5Q401 - ZK01 notification does not have ZUSY-ID

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 401

• Message text: ZK01 notification does not have ZUSY-ID

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q401 - ZK01 notification does not have ZUSY-ID ?

  The SAP error message 5Q401 with the description "ZK01 notification does not have ZUSY-ID" typically indicates that there is a missing or invalid ZUSY-ID in the notification record. The ZUSY-ID is often a unique identifier used in the context of notifications, particularly in the SAP PM (Plant Maintenance) or QM (Quality Management) modules.
  Cause:
  
  Missing ZUSY-ID: The notification was created without a ZUSY-ID, which is required for processing.
  Incorrect Configuration: The system may not be configured correctly to generate or assign a ZUSY-ID.
  Data Corruption: There may be issues with the data integrity in the database, leading to missing identifiers.
  User Error: The user may have inadvertently created a notification without filling in the required fields.
  
  Solution:
  
  Check Notification Data: Review the notification in question to ensure that the ZUSY-ID field is populated. If it is missing, you may need to edit the notification to add the ZUSY-ID.
  Configuration Review: Check the configuration settings in the SAP system to ensure that ZUSY-ID is being generated or assigned correctly during the notification creation process.
  Data Consistency Check: Run a data consistency check to identify any other notifications that may be missing the ZUSY-ID and correct them as necessary.
  User Training: Ensure that users are trained on the importance of filling in all required fields when creating notifications.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-wide issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Transaction Codes: Familiarize yourself with transaction codes related to notifications (e.g., IW21 for creating notifications, IW22 for changing notifications).
  User Exits or BAdIs: If custom development is involved, check for any user exits or BAdIs that might affect the creation of notifications and the assignment of ZUSY-ID.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.