How To Fix 5Q340 - Bonus number does not match master data; request new number if required

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 340

• Message text: Bonus number does not match master data; request new number if required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q340 - Bonus number does not match master data; request new number if required ?

  The SAP error message 5Q340 indicates that there is a mismatch between the bonus number being used in a transaction and the master data associated with that bonus number. This typically occurs in the context of incentive or bonus management within SAP, where the system expects a specific bonus number that is defined in the master data, but the number provided does not match.
  Cause:
  
  Incorrect Bonus Number: The bonus number entered in the transaction does not exist in the master data.
  Master Data Changes: The master data for bonuses may have been changed or updated, leading to the current bonus number being invalid.
  Data Entry Error: There may have been a typographical error when entering the bonus number.
  Configuration Issues: There could be issues with the configuration of the bonus management module in SAP.
  
  Solution:
  
  Verify Bonus Number: Check the bonus number entered in the transaction against the master data to ensure it is correct.
  Update Master Data: If the bonus number is valid but not found in the master data, you may need to create or update the master data to include the correct bonus number.
  Request New Number: If the bonus number is no longer valid or applicable, you may need to request a new bonus number from the relevant department or system administrator.
  Check for Changes: Investigate if there have been any recent changes to the bonus structure or master data that could have led to this issue.
  Consult Documentation: Review any relevant SAP documentation or user manuals for guidance on managing bonus numbers and master data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to bonus management, such as those for maintaining master data (e.g., HRP1000 for personnel actions).
  User Roles: Ensure that you have the appropriate permissions to view and modify master data related to bonuses.
  SAP Notes: Check SAP Notes for any known issues or patches related to bonus management that might address this error.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message 5Q340 and ensure that the bonus numbers used in your transactions are valid and correctly aligned with the master data.