How To Fix 5Q340 - Bonus number does not match master data; request new number if required

5Q340 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 340

• Message text: Bonus number does not match master data; request new number if required

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q340 - Bonus number does not match master data; request new number if required ?

  The SAP error message 5Q340 indicates that there is a mismatch between the bonus number being used in a transaction and the master data associated with that bonus number. This typically occurs in the context of incentive or bonus management within SAP, where the system expects a specific bonus number that is defined in the master data, but the number provided does not match.
  
  Cause:
  
  Incorrect Bonus Number: The bonus number entered in the transaction does not exist in the master data.
  Master Data Changes: The master data for bonuses may have been changed or updated, leading to the current bonus number being invalid.
  Data Entry Error: There may have been a typographical error when entering the bonus number.
  
  Configuration Issues: There could be issues with the configuration of the bonus management module in SAP.
  
  
  Solution:
  
  Verify Bonus Number: Check the bonus number entered in the transaction against the master data to ensure it is correct.
  Update Master