How To Fix 5Q339 - Error reading payroll results

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 339

• Message text: Error reading payroll results

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q339 - Error reading payroll results ?

  The SAP error message 5Q339, which indicates "Error reading payroll results," typically occurs when there is an issue accessing or retrieving payroll results for an employee in the SAP system. This error can arise due to various reasons, including data inconsistencies, missing payroll results, or issues with the configuration of the payroll module.
  Causes:
  
  Missing Payroll Results: The payroll results for the specified period may not have been generated or may have been deleted.
  Data Inconsistencies: There may be inconsistencies in the database, such as missing entries in the relevant tables (e.g., cluster tables like PC_PAYRESULT).
  Authorization Issues: The user may not have the necessary authorizations to access payroll results.
  Incorrect Configuration: There may be configuration issues in the payroll module that prevent the system from retrieving the results.
  Technical Issues: There could be underlying technical issues, such as database corruption or problems with the SAP application server.
  
  Solutions:
  
  Check Payroll Results: Verify if the payroll results exist for the employee and the specific period. You can do this by using transaction codes like PC00_M99_CWTR (for payroll results) or PA03 (for payroll area).
  Re-run Payroll: If the payroll results are missing, you may need to re-run the payroll for the affected period.
  Check Authorizations: Ensure that the user has the necessary authorizations to access payroll data. This can be checked in transaction SU53 or by reviewing the user's role assignments.
  Review Configuration: Check the configuration settings in the payroll module to ensure everything is set up correctly. This may involve reviewing the payroll schema and rules.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any inconsistencies. This may require the assistance of a technical consultant or BASIS team.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PC00_M99_CWTR (Display Payroll Results), and SE11 (Data Dictionary) for checking table structures.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it appears to be a bug or a more complex issue.
  Documentation: Review SAP documentation and user manuals related to payroll processing for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the 5Q339 error and implement a suitable solution.