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How To Fix 5Q341 - Bonus number does not match master data; new number requested


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Q - Error Texts for Public Sector

  • Message number: 341

  • Message text: Bonus number does not match master data; new number requested

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Q341 - Bonus number does not match master data; new number requested ?

    The SAP error message 5Q341 indicates that there is a mismatch between the bonus number being entered and the master data associated with it. This typically occurs in the context of bonus calculations or incentive management within SAP systems, particularly in modules related to Human Capital Management (HCM) or Sales and Distribution (SD).

    Cause:

    1. Mismatch in Bonus Number: The bonus number you are trying to enter does not match the existing records in the master data. This could be due to:

      • The bonus number being incorrectly entered.
      • The bonus number being changed or updated in the master data but not reflected in the transaction you are trying to process.
      • The bonus number being deleted or not existing in the master data.
    2. Data Synchronization Issues: If there are recent changes in the master data, the system may not have updated the relevant records, leading to discrepancies.

    3. Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the current business processes or data requirements.

    Solution:

    1. Verify the Bonus Number: Check the bonus number you are entering against the master data. Ensure that it is correct and exists in the system.

    2. Update Master Data: If the bonus number has changed, update the master data accordingly. This may involve:

      • Adding the new bonus number to the master data.
      • Correcting any discrepancies in the existing records.
    3. Check for Recent Changes: If there have been recent changes to the bonus structure or master data, ensure that all relevant records are updated and synchronized.

    4. Consult Documentation: Review any relevant documentation or guidelines related to bonus processing in your organization to ensure compliance with the expected procedures.

    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further. They may need to check for any underlying issues in the configuration or data integrity.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes to access master data or bonus-related transactions (e.g., PA30 for HR master data).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to access and modify the relevant master data.

    By following these steps, you should be able to resolve the error message 5Q341 and ensure that the bonus processing functions correctly within your SAP system.

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