How To Fix 5Q321 - Specify a sender for the pension office notification

5Q321 - Overview

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 321

• Message text: Specify a sender for the pension office notification

What causes this issue?

You selected ?Notification with Coordinating Office?. This type of
notification requires a sender to be specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q321 - Specify a sender for the pension office notification ?

  The SAP error message 5Q321 ("Specify a sender for the pension office notification") typically occurs in the context of payroll processing or when generating notifications related to pension offices in SAP. This error indicates that the system requires a sender to be specified for the pension office notification, which is necessary for the proper processing and communication of pension-related information.
  
  Cause:
  The error can arise due to several reasons:
  
  Missing Sender Information: The sender information (such as the employee or organizational unit responsible for the notification) has not been specified in the relevant configuration or during the processing of the notification.
  
  Configuration Issues: There may be issues in the configuration settings related to the pension office notifications in the SAP system.
  Data Entry Errors: Incorrect or incomplete data entry in the payroll or personnel administration modules can lead to this error.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Sender Configuration:
  
  Navigate to the relevant