How To Fix 5Q320 - No address available for personnel area &, personnel subarea &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 320

• Message text: No address available for personnel area &, personnel subarea &

What causes this issue?

No address is specified in the system for the specified personnel area.

System Response

A pension office notification cannot be made if a valid sender is not
specified.

How to fix this error?

Maintain an address or select a different sender.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q320 - No address available for personnel area &, personnel subarea & ?

  The SAP error message 5Q320 ("No address available for personnel area &, personnel subarea &") typically occurs when the system is unable to find an address associated with a specific personnel area and personnel subarea in the organizational structure. This can happen in various contexts, such as when trying to create or modify employee records, or when generating reports that require address information.
  Causes:
  
  Missing Address Data: The most common cause is that the address data for the specified personnel area and personnel subarea has not been maintained in the system.
  Incorrect Configuration: There may be a configuration issue where the personnel area or subarea is not correctly set up in the system.
  Data Inconsistency: There could be inconsistencies in the master data that prevent the system from retrieving the address.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the address data.
  
  Solutions:
  
  
  Maintain Address Data:
  
  Go to the transaction code OAD1 (or the relevant transaction for maintaining addresses).
  Check if the address for the specified personnel area and personnel subarea is maintained. If not, create or update the address information.
  
  
  
  Check Configuration:
  
  Use transaction code SPRO to access the configuration settings.
  Navigate to Personnel Management > Organizational Management > Basic Settings > Define Personnel Areas and Personnel Subareas.
  Ensure that the personnel area and subarea are correctly configured and linked to the appropriate address.
  
  
  
  Data Consistency Check:
  
  Run reports or use transaction codes like SE16 to check the relevant tables (e.g., T001, T005) for any inconsistencies or missing entries related to the personnel area and subarea.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the address data. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: OAD1 (Maintain Addresses), SPRO (Configuration), SE16 (Data Browser).
  Tables: T001 (Company Codes), T005 (Regions), and other relevant tables that may hold address information.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.