How To Fix 5N824 - Retroactive notification for person &1 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 824

• Message text: Retroactive notification for person &1 is inconsistent

What causes this issue?

Retroactive notification is inconsistent. Check the master data of the
employee with personnel number &1. If necessary, correct or delete the
NSI data in table <ZH>T5N1T</> (Retroactive NSI).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N824 - Retroactive notification for person &1 is inconsistent ?

  The SAP error message 5N824, which states "Retroactive notification for person &1 is inconsistent," typically occurs in the context of payroll processing and personnel administration. This error indicates that there is an inconsistency in the retroactive payroll data for the specified employee (denoted by &1).
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee's master data or payroll results that affect retroactive calculations.
  Changes in Master Data: Changes made to the employee's master data (e.g., pay scale, position, or personal information) after payroll has been processed can lead to inconsistencies.
  Incorrect Retroactive Accounting: If retroactive accounting periods are not set up correctly or if there are issues with the retroactive accounting configuration, this error can occur.
  Missing or Incorrect Infotypes: Required infotypes (e.g., IT0008 for basic pay, IT0014 for recurring payments) may be missing or incorrectly maintained.
  Payroll Run Issues: Errors during the payroll run or incorrect processing of payroll results can also lead to this error.
  
  Solutions:
  
  Check Master Data: Review the employee's master data for any inconsistencies or missing information. Ensure that all relevant infotypes are correctly maintained.
  Review Payroll Results: Use transaction codes like PC_PAYRESULT or PE03 to analyze the payroll results for the employee. Look for any discrepancies or errors in the results.
  Adjust Retroactive Accounting Settings: Ensure that the retroactive accounting settings in the payroll configuration are correct. This may involve checking the payroll schema and rules related to retroactive accounting.
  Reprocess Payroll: If necessary, reprocess the payroll for the affected period. This may involve running the payroll for the employee again to correct any inconsistencies.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC_PAYRESULT (Display Payroll Results).
  Documentation: Review SAP documentation related to payroll processing and retroactive accounting to understand the configuration and data requirements.
  Testing: If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  By following these steps, you should be able to identify and resolve the cause of the 5N824 error in SAP.