How To Fix 5N818 - Recall of NSI (Retroactive); include in personnel action

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 818

• Message text: Recall of NSI (Retroactive); include in personnel action

What causes this issue?

You can recall a retroactive technical personnel action by changing the
HR master data. We, however, recommend that you include such changes in
a personnel action and execute this action.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N818 - Recall of NSI (Retroactive); include in personnel action ?

  The SAP error message 5N818, which pertains to the recall of Non-SAP Information (NSI) retroactively, typically occurs in the context of personnel actions in Human Capital Management (HCM) modules. This error can arise when there are inconsistencies or issues with the data being processed in relation to personnel actions, particularly when trying to retroactively adjust or recall information.
  Cause:
  
  Data Inconsistencies: The error may occur if there are inconsistencies in the employee's master data or infotypes that are being referenced during the personnel action.
  Missing Information: Required fields or information may be missing in the personnel action that is necessary for processing the recall.
  Incorrect Configuration: There may be configuration issues in the system related to the handling of retroactive changes or recalls.
  Authorization Issues: The user may not have the necessary authorizations to perform the action being attempted.
  
  Solution:
  
  Check Data Consistency: Review the employee's master data and infotypes to ensure that all required information is complete and consistent. Pay special attention to infotypes related to the personnel action being processed.
  Complete Required Fields: Ensure that all mandatory fields in the personnel action are filled out correctly. This includes checking for any missing or incorrect entries.
  Review Configuration: Consult with your SAP HCM configuration team to ensure that the system is set up correctly for handling retroactive changes and recalls. This may involve checking the configuration of the relevant infotypes and personnel actions.
  Authorization Check: Verify that the user attempting the action has the necessary authorizations to perform the recall. If not, the user may need to be granted additional permissions.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  SAP HCM Documentation: Review the official SAP documentation for HCM to understand the processes and requirements for personnel actions and retroactive changes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA40 (Personnel Action) to navigate the system effectively.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting production data.
  Support from SAP: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.