How To Fix 5N820 - An SI notification with type "1 = Leaving" is being created

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 820

• Message text: An SI notification with type "1 = Leaving" is being created

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The given reason for the personnel action could not be found as
combination <ZH>Decease</> in table <ZH>T5N9H</>.
The personnel action creates a retroactive "technical leaving
notification". As the reason has not been included as combination
<ZH>Decease</> in table <ZH>T5N9H</>, <ZH>"1 = Leaving"</> is entered as
notification type in the <ZH>SI Notification</>. If the action concerns
the decease of an employee, it must be entered as such in <ZH>T5N9H</>.

System Response

How to fix this error?

Procedure for System Administrators

Via the IMG, step <DS:SIMG.OHAN9213> Combine actions for NSI</> you can
link reasons to personnel actions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N820 - An SI notification with type "1 = Leaving" is being created ?

  The SAP error message 5N820 indicates that an SI (Service Indicator) notification of type "1 = Leaving" is being created, which typically relates to the management of service notifications in the SAP system. This error can occur in various contexts, often related to the handling of service notifications, particularly in the context of service management or customer service modules.
  Cause:
  
  Incorrect Configuration: The error may arise due to incorrect configuration settings in the SAP system related to service notifications or service indicators.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in the notification or related master data.
  Authorization Issues: The user may not have the necessary authorizations to create or modify the notification.
  Business Logic: The business logic defined in the system may not allow the creation of a notification of this type under certain conditions.
  
  Solution:
  
  Check Configuration: Review the configuration settings for service notifications in the SAP system. Ensure that the settings for service indicators and notification types are correctly defined.
  Validate Data: Check the data being used to create the notification. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  User Authorizations: Verify that the user attempting to create the notification has the necessary authorizations. If not, work with your SAP security team to grant the appropriate permissions.
  Review Business Rules: Look into the business rules or logic that govern the creation of service notifications. Ensure that the conditions for creating a notification of type "1 = Leaving" are met.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message. This may provide insights into common issues and resolutions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., IW21 for creating notifications) that may help in troubleshooting the issue.
  Support Forums: Consider reaching out to SAP support forums or communities where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.