How To Fix 5L207 - Old IC number must be a numeric value.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5L - Messages for Malaysian HRMS.

• Message number: 207

• Message text: Old IC number must be a numeric value.

What causes this issue?

The old IC number entered must be in the following format:
Format of the old IC number for those born before 1965 is:
X9(7) where X can have the values A - West Malaysia
H - Sabah
K - Sarawak
For those born before 1965 the prefix is to be left blank.
_9(7)

System Response

Error

How to fix this error?

Please check the number again and enter in the format shown above.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5L207 - Old IC number must be a numeric value. ?

  The SAP error message 5L207 ("Old IC number must be a numeric value") typically occurs in the context of managing customer master data or related transactions in SAP, particularly when dealing with inter-company (IC) transactions. This error indicates that the system expects a numeric value for the "Old IC number," but it has received a non-numeric value instead.
  Cause:
  
  Incorrect Input: The most common cause is that the user has entered a non-numeric character (such as letters or special characters) in the field designated for the Old IC number.
  Data Migration Issues: If data has been migrated from another system, there may be formatting issues or incorrect data types that lead to this error.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected data formats.
  
  Solution:
  
  Check Input: Ensure that the value entered in the Old IC number field is purely numeric. Remove any non-numeric characters.
  Data Validation: Implement validation checks in the input forms to prevent non-numeric values from being entered in the future.
  Review Data Migration: If this error arises after a data migration, review the data mapping and transformation rules to ensure that numeric fields are correctly populated.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the expected format for the Old IC number.
  Debugging: If the issue persists, consider debugging the transaction or program to identify where the non-numeric value is being introduced.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to customer master data, such as XD01, XD02, or during inter-company billing processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Provide training to users on the correct data entry formats to minimize the occurrence of such errors.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.