How To Fix 5K003 - Age is not between 18 and 70 years - no eligibility for CPP/QPP

5K003 - Overview

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 003

• Message text: Age is not between 18 and 70 years - no eligibility for CPP/QPP

What causes this issue?

Employees are exempt from Canada Pension Plan and Quebec Pension Plan
contributions if their age is less than 18 or 70 and older, as stated
by the Canadian Taxation Laws.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K003 - Age is not between 18 and 70 years - no eligibility for CPP/QPP ?

  The SAP error message 5K003 indicates that a user is not eligible for the Canada Pension Plan (CPP) or Quebec Pension Plan (QPP) due to their age not falling within the required range of 18 to 70 years. This error typically arises in the context of payroll processing or employee benefits management within SAP systems that handle Canadian payroll.
  
  Cause:
  
  Age Restriction: The individual’s age is either below 18 or above 70, which is outside the eligibility criteria for CPP/QPP contributions.
  Incorrect Date of Birth: The employee's date of birth may have been entered incorrectly in the system, leading to an inaccurate age calculation.
  Employee Status: The employee may not be eligible for CPP/QPP due to their employment status (e.g., if they are a student or a temporary worker).
  
  
  Solution:
  
  Verify Employee Age: Check the employee's date of birth in the SAP system to ensure it is entered correctly. If it is incorrect, update it to