How To Fix 5K001 - Social Insurance Number is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 001

• Message text: Social Insurance Number is invalid

What causes this issue?

Canadian Social Insurance Numbers consist of nine digits.
The first eight digits are assigned, while the ninth digit is
constructed from the first eight and acts as a check digit. The
accuracy of any SIN is verified against a standard modulus 10 check
digit formula.
This message appears if the SIN fails that formula.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K001 - Social Insurance Number is invalid ?

  The SAP error message "5K001 Social Insurance Number is invalid" typically occurs in the context of employee data management, particularly when dealing with payroll or personnel administration in SAP systems. This error indicates that the Social Insurance Number (SIN) entered for an employee does not meet the validation criteria set by the system.
  Causes:
  
  Incorrect Format: The SIN may not be in the correct format (e.g., it should be a 9-digit number).
  Invalid Number: The number entered may not correspond to a valid SIN issued by the relevant authority.
  Data Entry Errors: There may be typographical errors in the entry of the SIN.
  Configuration Issues: The system may not be configured correctly to recognize valid SINs.
  Country-Specific Rules: Different countries have different formats and rules for social insurance numbers, and the system may not be set up to handle these correctly.
  
  Solutions:
  
  Verify the SIN: Check the entered SIN against official documentation to ensure it is correct and valid.
  Check Format: Ensure that the SIN is entered in the correct format as required by the SAP system.
  Correct Data Entry: If there are any typographical errors, correct them and re-enter the SIN.
  Consult Configuration: If the issue persists, consult with your SAP administrator to check the configuration settings related to social insurance numbers.
  Update Master Data: If the employee's SIN is indeed valid but still causing issues, consider updating the employee's master data in the system.
  Contact Support: If none of the above solutions work, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Documentation: Refer to SAP documentation for guidelines on entering employee data and the specific requirements for social insurance numbers.
  User Training: Ensure that users entering this data are trained on the correct procedures and formats.
  Regulatory Compliance: Be aware of the legal requirements regarding social insurance numbers in your jurisdiction to ensure compliance.
  
  By addressing the above points, you should be able to resolve the "5K001 Social Insurance Number is invalid" error in SAP.