How To Fix 5K005 - Postal code is invalid for province


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5K - HR: Messages for Canada

  • Message number: 005

  • Message text: Postal code is invalid for province

  • Show details Hide details
  • What causes this issue?

    The postal code entered is outside of the valid range for the Province
    defined by Canada Post. Check that the Province & Postal code
    entered are correct.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message 5K005 - Postal code is invalid for province ?

    The SAP error message 5K005 indicates that the postal code entered is invalid for the specified province. This error typically occurs in the context of address validation within SAP, particularly when dealing with customer or vendor master data, or during sales order processing.

    Cause:

    1. Mismatch Between Postal Code and Province: The postal code entered does not correspond to the province specified. Each province has specific postal codes, and if the postal code does not match the expected format or range for that province, this error will occur.
    2. Incorrect Data Entry: The postal code may have been entered incorrectly, such as typographical errors or incorrect formatting.
    3. Missing or Incorrect Configuration: The postal code and province mapping may not be correctly configured in the SAP system, leading to validation failures.
    4. Outdated Data: The postal code data may be outdated or not updated in the system, especially if there have been recent changes in postal code assignments.

    Solution:

    1. Verify Postal Code and Province: Check the postal code against the official postal code directory for the specified province to ensure they match. Make sure that the postal code is valid and correctly formatted.
    2. Correct Data Entry: If there are any typographical errors in the postal code, correct them and try saving the data again.
    3. Update Configuration: If the postal code is valid but still results in an error, check the configuration settings in SAP. This may involve reviewing the address validation settings or updating the postal code data in the system.
    4. Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to investigate further. They can check for any configuration issues or updates that may be needed in the system.
    5. Use Transaction Codes: You can use transaction codes like OVK1 (for maintaining country-specific settings) or OBD2 (for maintaining address data) to review and update the relevant settings.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to postal code validation.
    • Documentation: Review SAP documentation regarding address management and validation rules for your specific version of SAP.
    • User Training: Ensure that users entering data are trained on the correct formats and requirements for postal codes and addresses.

    By following these steps, you should be able to resolve the error message 5K005 and ensure that postal codes are correctly validated against their respective provinces in SAP.

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